FAQ's
At Chums Clearance, rubbish removal pricing in Kingston is based on volume, not weight. A minimum load (around 6 bin bags, a single sofa, or a fridge) starts from £60. A quarter van load is around £120, half load £200, and a full van load £350. We provide a guaranteed price upfront via WhatsApp photo quote no hidden fees, and you only pay when collected.
We typically arrive within 2 hours of your call across Kingston upon Thames, including Norbiton, Canbury, Hampton Wick, and Coombe. Same-day collection is available for bookings made before 4pm on weekdays. For urgent jobs, send us a WhatsApp message we'll confirm an arrival window within 60 seconds.
We remove almost everything from Kingston homes and businesses — furniture, sofas, mattresses, white goods (fridges, washing machines), garden waste, garage and loft junk, builders' waste, office furniture, and general household rubbish. We can't legally take hazardous materials like asbestos, chemicals, paint, oil, gas bottles, or clinical waste. If unsure, send a photo we'll confirm immediately.
Yes Chums Clearance is fully registered with the Environment Agency as an Upper Tier Waste Carrier (registration number CBDU429146). This means we are legally authorised to collect, transport, and dispose of your waste, and we provide a Waste Transfer Note for every job. You can verify our registration on the Environment Agency's public register.
We divert around 85% of collected waste from landfill. Items in good condition go to local charities and reuse centres. Recyclable materials metals, cardboard, electricals, garden waste are sorted and sent to recycling facilities including the Villiers Road Household Reuse and Recycling Centre. Only genuine non-recyclables go to general waste disposal.
Booking takes 60 seconds. Three ways: (1) Send a WhatsApp photo of your rubbish to receive an instant guaranteed price, (2) Call us directly on 0208 935 5117, or (3) Fill out the quote form on our website. We confirm an arrival window immediately, and you only pay when the job is collected.
No you don't have to be home in Kingston, as long as we can safely access the items. Many customers leave their rubbish in the front garden, driveway, side passage, or garage with prior arrangement. We send a photo confirmation of the collected items and a digital invoice once the job is complete.
We cover the entire Kingston upon Thames area including KT1 (town centre, Canbury), KT2 (Norbiton, Coombe, Kingston Vale), and the surrounding neighbourhoods of Hampton Wick, Surbiton (KT5/KT6), New Malden (KT3), and Richmond Park's boundary. Same-day service is available across all these areas.
Yes we handle full and partial house clearances across Kingston upon Thames, including probate clearances, end-of-tenancy clearances, hoarder property clearances, and downsizing jobs. We treat every property with respect, separate items for donation where possible, and provide a full Waste Transfer Note for legal compliance. House clearance prices start from £180.
For most jobs, yes. A 4-yard skip in Kingston typically costs £200-£280 plus a council permit fee of around £40-£60 if placed on the road that's £240-£340 before you've even loaded it. Our equivalent half-load clearance is around £200, includes the loading labour, requires no permit, and the rubbish goes the same day. For one-off clearances under 8 cubic yards, we work out cheaper and faster.